Instant transfer fees

Instant transfers carry a fee, and the bank’s message sometimes gives the amount without it. Your balance then falls further than what’s recorded, leaving a small gap every time.

The app can add the fee for you on the account that gets charged.

Turning it on

1. Open the account and tap edit.
2. Scroll to Add InstaPay fees and turn it on.
3. Save.

From then on, every instant transfer sent from that account has its fee worked out and added to the amount.

Note

Fees apply to outgoing transfers only. Money coming in and card purchases aren’t charged.

On the transaction

Open a transaction with a fee and InstaPay fees is its own field. You can adjust it, or clear it when your bank didn’t charge you this time — and the amount follows.

Tips

• Only turn it on for accounts that really are charged.
• If the figure differs from what your bank took, correct it on the transaction and the total follows.

Common problems

A fee was added and I wasn’t charged — clear the fee field on that transaction.

It’s on but no fee is added — the transaction wasn’t read as an outgoing instant transfer. Open it and check its type.